This policy details the data privacy guidelines that need to be followed within Neotec Enterprises Limited.
Purpose of this policy is to provide general guidelines for ensuring data privacy and proper handling of sensitive and confidential data including but not limited to customer data
This policy applies to employees, contractors, consultants, temporaries, and other workers at Neotec Enterprises Limited including all personnel affiliated with third parties and client data.
4. Data Privacy
Neotec Enterprises Limited respects the privacy of its customers and is committed to protecting the personal information shared by the client. This policy describes how Neotec Enterprises Limited collects and uses its client’s personal information.
Information from user
Use of Information
Information Sharing and Disclosure
Collection of Cookies
Storage of Personal Data
Third party Information or Websites
Changes in this Policy
Consent & Your Control over your personal Information
Opt Out Policy
4.1 Information from User
- We may collect your Personal Information when you use our services or Platform or otherwise interact with us during the course of our relationship. We collect Personal Information which is relevant and absolutely necessary for providing the services requested by you and to continually improve the Wefin App.
- For better use of the products and services available on the Wefin App, user is required, to provide certain additional personal information such as first name, last name, present address,email id, date of birth and gender etc., after registration and such information shall be collected on a case-to-case basis on various periods by receiving user’s express consent. Wefin will automatically receive and collect certain anonymous information in standard usage logs through their web server, including but not limited to mobile-identification information, cookies sent to the App, mobile network information, standard web log information, traffic to and from wefin App, tracking inside the App and any other available information, from an IP address, assigned to the device used by user or the domain server through which user access the App and the functions and features therein and / or the type of device used by user.
- We desist from accessing mobile phone resources like file and media, contact list, call logs, telephony functions and others or collecting any biometric data. Please note that we shall seek a ‘ONE TIME ACCESS’ of camera for photos/media for the purpose of KYC and collect KYC documents upon confirmation from user.
4.2 Use of Information
When user registers with the Wefin App, Wefin will use the information supplied by user to pull a credit report from credit bureaus and identity verification services to facilitate Wefin to evaluate the user’s loan request in the context of the user’s complete financial situation. Wefin will also use user’s information to enable activities and transactions that need to occur during the process of lending, including but not limited to (i) generating and maintaining user’s profile(s) on the App; (ii) provide personalized features / Lender Offers; (iii) aiding user to provide better services; (iv) facilitating collection activities as needed; (v) maintaining regular communications with user concerning transactions that user initiate, including requesting information or assistance, verifying Bank Account through Penny Drop etc.; (vi) modifying the App from time to time to cater to user’s interests; (vii) providing the App and the functions and features therein, efficiently; and (viii) preserve social history as governed by existing law or policy.
Wefin may use the personal information to improve its services to user and to keep user updated about their new products or other information that may be of interest to user. Wefin shall not beresponsible to verify your identity or determine your eligibility for using its products and / or technology and safeguard against illegal activities like fraud, cheating, misappropriation, etc.
4.3 Information sharing and Disclosures
Wefin will protect user’s personal information against unauthorized use, dissemination or publication in the same manner in which Wefin would protect its confidential information of like nature. However, under certain conditions Wefin may share this information as allowed under applicable laws. Wefin may share information in the course of normal business operations, such as providing services to user who have subscribed for, and for any activity related to these services such as collection of fee. It may become necessary for Wefin to disclose user’s personal information to its agents and contractors in the course of normal business operations for the above referred purpose. However, these third parties would be required to use the information obtained from Wefin for such purposes exclusively. Wefin will endeavour to take all reasonable steps to ensure that the confidentiality of user’s information is maintained by imposing strict confidentiality standards on all the third parties to whom it discloses such information.
Wefin may be required to disclose your personal and financial information to the statutory authorities in connection with any legal process that may be initiated by such authorities in accordance with applicable laws. Wefin may occasionally invite selected third parties to participate in offers it feel would be attractive to Users of the App. Wefin may also share user information to provide user with superior services and a range of offers. Wefin may use this information to advise user of products, services and other marketing materials, which it think, may be of interest to user. Wefin may also invite visitors to the App to participate in market research and surveys and other similar activities. Wefin will use user information to improve user experience on the App and make subsequent offers to user on products which may be of interest to the user. User authorize Wefin to exchange, share, part with all information related to user’s details and transaction history to its affiliates / subsidiaries / banks / financial institutions / credit bureaus / agencies/ advertisers / participation in any telecommunication or electronic clearing network as may be required by law, customary practice, credit reporting, statistical analysis and credit scoring, verification or risk management and shall not hold Wefin liable for use or disclosure of this information.
4.4 Collection of Cookies
A cookie is a piece of data stored on the user's computer tied to information about the user. We may use both session ID cookies and persistent cookies. For session ID cookies, once you close your browser or log out, the cookie terminates and is erased. A persistent cookie is a small text file stored on your computer’s hard drive for an extended period of time.
4.5 Storage of Personal Data
To the extent applicable, we store Personal Information within India and retain it in accordance with applicable laws and for a period no longer than it is required for the purpose for which it was collected. We use reasonable safeguards to preserve the integrity and security of your information against loss, theft, unauthorised access, disclosure, reproduction, use or amendment. To achieve the same, we use reasonable security practices and procedures as mandated under applicable laws for the protection of your information.
However, we may retain Personal Information related to you if we believe it may be necessary to prevent fraud or future abuse or if required by law such as in the event of the pendency of any legal/regulatory proceeding or receipt of any legal and/or regulatory direction to that effect or for other legitimate purposes.
Once the Personal Information has reached its retention period, it shall be deleted in compliance with applicable laws
4.6 Data Security
The information provided by user is stored with restricted access as we understand that the confidentiality, integrity and availability of your data is vital to our business operations and success. User information transmitted over the internet is protected through the use of encryption, using the Secure Socket Layer (SSL) or equivalent protocols. If a password is used to help protect user’s accounts and account information, it is the user’s responsibility to keep the password confidential. User have to ensure that the user always log out, before sharing the device with a third party and user is advised that the user utilize a service to protect access to user’s device. Wefin shall use generally accepted industry standards to protect user information submitted to wefin, both during transmission and upon receipt. No method of transmission over the Internet, or method of electronic storage, is 100% secure, therefore, we cannot guarantee its absolute security.
4.7 Third Party Advertisers or Websites
4.8 Changes in this Policy
4.9 Consent & Your Control Over Your Personal Information
Consent & Your Control Over Your Personal Information Consent & Your Control Over Your Personal Information.
When you provide your contact details, we will use it to send you general notices or important news about your account, request your feedback or opinions and provide updates on special deals and offers that might interest you.
4.10 Opt Out Policy
We provide all users with the opportunity to opt-out of receiving any of our services or non-essential (promotional, marketing-related) communications from us, after setting up an account. If you want to remove your contact information from all our lists and newsletters or discontinue any our services, please click on the unsubscribe button on the emailers. Deletion of Personal Information from wefin records after receiving the mail at below mail id - TAT 30 days
4.11 Contact Us